Contact Us
Have a question about something published here, found information that may need updating, or want to point us toward a program or offer we should review? Send us a message.
How we can help.
Contact us about information published on this website, including corrections, outdated details, program changes, provider information or suggestions for future guides.
We can help clarify our published information, but we cannot approve eligibility, check a Lifeline application, access a provider account, ship a tablet or guarantee that a device will be available.
Send us a message.
Give us enough detail to understand the question or correction. If you are reporting a changing offer, include the provider or organization name and the page where you found the information.
Do not send Social Security numbers, benefit identification numbers, passwords, payment information or copies of sensitive eligibility documents through this form.
The messages that help most.
Corrections
Tell us if a program rule, eligibility detail, provider claim or another statement appears inaccurate or has changed.
Changed offers
Device inventory and promotions can change. Send the provider name and enough information for us to review the current offer.
Topic suggestions
If a tablet, Lifeline or digital-access question is difficult to understand elsewhere, suggest it for a future guide.
We cannot manage your application.
Application approval, qualification and benefit records are handled through the official Lifeline process and participating providers.
Shipping, device availability, replacements and order problems must be handled by the organization that offered the device.
We cannot access, edit or cancel wireless accounts, plans or provider enrollment records.
Start with the facts. Then apply.
Return to the main guide to understand eligibility, current programs, provider offers, costs and what to verify before submitting an application.
Explore the Free Tablet Guide →